Administration and Accounting Skill For Technical High School in Business School

Mr. Kim Chanthorn at HR Event Party

PSE Vocational Training Center has many major skills that were designed and created for different level students, coming from various levels in Preparatory Class Program in order to catch up the bright future for their lifelong gift to help themselves and their families, compassionately.

Historically, Administration and Accounting, for medium level students, are the core skill, which were created in 2011, but, in the first name, it was known and called Secretary Training that was completely established in 2000; since then it was changed its name to Business School in 2009.

BM2A group discussion and self-learning

According to the labor market change, the course duration and internship program, therefore, were conducted to strongly stimulate student's competency based on the market's need; however, it still needs more vital programs to have completed its students' abilities and appearance the committee of Business School has made the contract with its human resource partners to set internship program for them to learn how to treat themselves at working environment, collaboratively. The internship program has been prepared for the student in three periods of time, namely, first internship in Preparatory Class Program has one month which is started in August, second internship in Vocational Training Program has two months from the beginning of June to the end of July, and the last internship in Vocational Training Program also has three months starting from September to the end of November. So that the student will have enough time to practice the theory they have learnt so far into the real environmental work, and they will know about their personal trait after having such that program,comparably. In purpose to learn in this skill, students have to complete some criteria required by the school policy such as they all at least have minimum age of 17 years old, a completed secondary school student, and a graduated  P3 class student; they all wanting to be a student must know about their personality and be willing to study in this skill, satisfactorily.

Professional Life Training Discussion

Otherwise, Business School Committee has also deemed about the programs and facilities to put in the course for the students to enlarge their thought through the technical subjects that in year 1 students will carefully be instructed with official administrative task such as set the priority task and to-do-list, plan activities, work closely in commercial environment, handle telephone call, conduct the meeting, and take minute, etc. In year 2 of the final year, students will potentially be taught the career management to behave themselves very well within the office environment, manage stock, arrange business travel, and some specified task in administration and accounting such as dealing with accounting issues in software program (Peach-tree and Quick Book program), analyzing  and recording business transactions in general journals, posting all records to general ledger, and releasing statement of finance. Likewise, it is not enough to fulfill the qualification of student, so there are many general subjects to supplement the whole course, namely, English to help them improve their international language to easily adapt themselves into working environment, French, Mathematics for business, Khmer, Computer skills (Ms. access and photo shop), and sport that needed to keep them healthy. so they will have a good health to learn so well.

CV and Cover Letter Correction

However, the important course needed to coordinate them is Professional Life Training (PLT), being taught by the professor, working in Public Relation Office (PRO) to help them to know more clearly about the working environment, how to behave in which they will have been employed, how to find the job, and how to be well-prepared  in their working, professionally.

Final Graduation Year Party

Nevertheless, to be more clearly when they learnt the theory in the class, Business School Committee has completely established two more extra programs for student's practising such as KYOL Company for the year 1 student and Retail Shop, a real working place in which student can physically perform to supply the hygiene products to each department that is concerned with this product, and office and study materials are also supported to the internal department of PSE, requiring year 2 student.

Year 2 student of BM2A, in 2010-2011

Consequently, during the two years in attending this school, the Administration and Accounting student will be able to work in diversified positions concerning with administrative tasks such as being an office assistant, administrative assistant, secretary, or accountant; thus, the students who are educated from this valuable skill will be the sources and good assets of the company or organization, looking for the professional, competent, and honest personnel can precisely be our good human resource partner, candidly.

Source of information: Mr. Kim Chanthorn,

Year 2 Student in Administration and Accounting (BM2A)
Academic Year: 2010-2011

Written By: Mr. Phoeun Sokphan,

Sales and Marketing Student

Indochina Research Conference at PSE by Mr. Laurent Notin

Pour un Sourire d’Enfant hosted an exceptional conference about Market Research on Friday January 14th, 2011.

Thanks to the Indochina Research that was offering the opportunity for 20 students from High-Level Business School (BH3 and BH2) and the students from RULE (Royal University Law Economic) were able to enjoy the presence of Mr. Laurent Notin, Director of Indochina Research in Cambodia. He offered the students a two-hour conference with a questions and answers session.

Miss Eléonore Iriart, Marketing Professor, Mr. Ban Vithou, Marketing instructor and also the professors from RULE, helped to organize this event at PSE and attended the conference.

It was a great opportunity for both teachers and students at PSE and students from RULE to feel for the expectations in terms of Market Research expected from Indochina Research Company and to be exposed to an experienced professional in Market Research of Indochina Research Company.

Mr. Laurent Notin said that Market Research is about listening to people, analysing the information to help organisations make better decisions and reduce risks. Market research is not only about collecting data using questionnaires; it is also about analysing and interpreting that data to build information and knowledge for clients. The right decision to be made is a decision that reduces risks and the best decision for the client’s business. Mr. Laurent Notin told us that before you do Market Research, you must set up your objective by asking yourself that “What do you want to know? And Why do you want to know this?” this is the clue for doing Market Research. He tells the Top 3 channels watched most often by Cambodian people (aged-15 to 50): 1. CTN, 2. MyTV, 3. TV5 and Top 3 people who influence the most any purchase decision making: 1. Family, 2.Friend, 3. Sales representatives this is the source of IRL Media Index Survey (December 2010). He also shows the tip to do research, always start from the 5Ws & 1 H such as: What? When? Where? Who? Why? And How? The process of Research in Brief is define the client issue(s), understanding the decision to be made, set up the objective and then develop the research plan after that, conduct fieldwork & quality control and conduct data entry & quality control next, you conduct analysis & reporting. And then, top line presentation & delivery of a comprehensive report. Finally, you will have management decision about your research. The market research industry sets high professional and ethical standards. Effective market research depends on public confidence (because public is the main source of information): confidence that research is carried out honestly and confidence that anonymity of respondents is 100% guaranteed. This confidence is supported by professional codes of practice, which govern the way market research projects are conducted. For example: Today, ESOMAR and the International Chamber of Commerce promote the ICC/ESOMAR International Code of Market and Social Research Practice which is the global umbrella code governing the way that market research is conducted around the globe.  More than 5,000 members of ESOMAR are committed.

Writing by: PHAY Seyha

Sourcing of: Mr. Laurent Notin

Camfood Exhibition

Diamond Island Convention& Exhibition Center

First, I am very pleased to show you about the Exhibition Camfood at Diamond Island. that celebrated in 21 until 23 October 2010 (three days).

Next, I would like to tell you about the information that related to Exhibition. Before, my group, like class BH2B and BM2B too. Then Mr. Ban Vithou told the information about the Diamond Island Convention & Exhibition Center. Yong Fatt Indochina Corporation company trained all the students in sales and marketing and after that, when I went to Yong Fatt Indochina Corporation company, I was trained by Operation Manager, Sale Manager, Sale Supervisor, and Sale representative also. When I arrived to this company, the receptionist is greeting my groups and welcome to me I arrived company. And after that, I listened to show about the Operation Manager who presented about the products like:  Nescafé, Nestea, Maggi, Coffeemate, Milo etc. Next, he presented all the products, all the information that specific and finished to presentation and after that, my groups or me asked the question that related to some products that I didn’t  understand, I asked to him. Then, my group practiced one by one all the product can tasked until 6:00 PM and finished the try or task the products my group get all the cloths of company like: red, blue, yellow T-shirt also and after that my group comeback home. Tomorrow, I and my groups will be going to diamond island convention & Exhibition Center. The car get my group went to over there and when I arrived there I prepared booth. After, I listened the speech of H.R.Thong Khon is Minister of Tourism Kingdom of Cambodia, H.R. Cham Prasidh is Senior Minister of Commerce Kingdom of Cambodia, Luu Meng is President Cambodia Hotels Association, MS. Van Porleng is president Cambodia Restaurant Association, and Tan Sri Dato Dr.Ahmad Mustaffa Babjee is president AMB Events SDN BHD. After the president presented already all the booths processed from 9:00AM until 6:00 PM is closed. When I joined the at diamond island convention& Exhibition Center I saw a lot of the companies like: Yong Fatt Indochina Corporation, Khmer Angkor Food CO., LTD, Naga World, Ice cool, Red Milk, Daily Foods Co., LTD etc. One more thing, I saw a lot of people like: High-ranking officer, student, grandmother, grandfather, girl and boy etc. My group and I to showed the all the products to the customer and explain to them to knew some the product that they want to buy and when the customer don’t want to buy I explained can tasted for free and a lot of people enter my booth almost all. But, I felt very tired. However, I must joined this ceremony. After, the completed this exhibition my group is prepared by Yong Fatt Indochina Corporation  that made is small party in Pour un Sourire d’Enfant (PSE). Before, to start it Operation Manager is speech in front of the business school student like: BH2B, BM2B especially, hotel school student are joined too. Then, Operation Manger speech about the hygiene serve to customer and after, Papy and Mamy presented to about background of PSE. Next, the speech is finished all the students get the recommendation letter that admire all the students business school is very good like: honestly, attitude, ability and attend for to join exhibition. Next, and all the students joined party eat all the cakes and drink orange also.

Finally, I would like to tell you that I am very happy Yong Fatt Indochina Corporation that this company permits the students of PSE trained for three days. After, I trained already I got a lot of experience from over there like: customer behavior, complain from people, difficult to explain all the products to the customer and one more thing make I or my group to know about the environment in society that study theory and practiced at the institution like: company, restaurant, embassy, hotel, ministry, organization, enterprise etc. And make me challenge, flexible, adapt to work also. I hope that in the future I will be getting a good job when I got a lot of knowledge’s   from school and some experience that I get from other institution also.

Discovery Class Program

Angkor National Museum

Learning in the class is very valuable for the students to get knowledge to help them improve their major competency in purpose to find the bright future; Pour Un Sourire d'Enfant (PSE), Preparatory Class, has also been preparing such good program and course for facilitating its students to let them know more about the implementable theory, created through the level of the students, accordingly.

New Family Organization Visit

Nevertheless, to help them absorb the taught  theories by which PSE professors try to instruct the students more comparable between the theories that they have been taught so far with the practical environments, which are now requiring high skilled personnel to work in the company or in the organization, Preparatory Class Department collaborates with Orientation Program Department to set the schedule of study visit for each class in the preparatory class about the 19 internal skills of Vocational Training Center to help them to know more about the criteria of the skill, the benefit of the skill, the setback, and the opportunity of the skill they will have to favorably choose for their skill after finishing Preparatory Class Program, according to their talent and capability.

Not only this, having visited in the internal school, the supportive department strives to specifically arrange the study visit for the students to visit external environmental workplaces such as Micro Finance Institute, other private sectors, and study tour; hence, it is a good opportunity for them to gain more environmental knowledge, usefully.

Tour Visit, Siem Reap

However the best durable study visit is Discovery Class Program, a long period of visit, taking place in Siem Reap Province Branch of PSE, allows the students a week visit because at there so many sectors are located that are the chance for PSE students; the modern high class hotels, restaurants, guest houses are constructed and being operated for welcoming tourists who come to visit national heritage temples and natural resources of this province, magnificently.

Otherwise, during a week visit, PSE students are permitted to visit many companies, organizations, modern hotels, tourism and hospitality training centers known as Sala Bai, and Paul Dubrule to give the chance for students to get a well presentation from different potential skillful speakers who have been employing in which they are hired to work, collaboratively.

Ba Keng Mountain Visit

Meanwhile, students could ask the useful questions that are equivalent and concerned with the skills they prefer to catch up to have participated for their lifelong perseverance, potentially, so it would be good for them  to strongly gather adequate information to help rational decision making, effectively. Moreover, the students are prepared to have a travel visit to help them to know about importantly geographical location because once they have finished academic year they will have had an internship program to practice the learned theories in the real employment to see how different it is, and the students will also have a good time to know more about themselves in term of weaknesses and strengths in order to reduce bad thing and keep improved good thing they have for their future employment.

Paul Dubrule Visit

Paul Dubrule Presentation

Anyway, it can physically be a good chance to show the good representative images of PSE by its students to the companies and organizations to promote PSE well-known and to gain more collaborative and supportive partners for itself to enlarge its prestige for future opportunities. Candidly, it is also a good way for the students to manage themselves when they have departed from their family and they can also use this chance to learn from the team work to gain the concept of how to work in group, what are the obstacles of doing the task in term of group, and how to treat themselves to work and collaborate within their team, prosperously.

Nonetheless, the students can also use this time to visit Angkor Wat national heritage temple to see how naturally beautiful it is, how it effects to the whole country in term of economic aide to create more works for Cambodian people to gain more profits, Phnom Bakeng to see how attractive sun set is, and it can help students to practice English Language and others with diverse foreigners coming to visit Cambodia. Furthermore, they could go to visit Baray to swim in the cold water and take a few images with naturally beautiful resource of the place, and they all could eat Lunch and snack at there with their classmate to improve the effective communication with each other.

Antisan d'Angkor's Silk Creation Plant, Paurk

Most importantly, the students and teachers could go to visit Paurk Commune to see and know the process of growing the raw material of silk because it causes too many phases to start growing that plant within many labors to produce the last-end product, and the visitors could see many designate products from Cambodia.

Angkor Wat Visit

Prasak Micro Finance Institte Visit

Hence, the program that Preparatory Class Department strongly collaborates with Orientation Program Department to coordinate this program better and better for the student is very meaningful and valuable to expand the student's knowledge to compare what the different things between learning theories in the class and applying what they've already learnt into practical environment. Candidly, they also can learn from working as group and communicate with their classmate stronger than before; whereas, some knowledge and experiences have completely been shared to the student to keep in mind and to develop themselves, and especially what they need to do from discovery class is to effectively choose a skill or proficiency for their future effort in order to help their family and themselves, hopefully.

Phnom Krom Tour

Thus, most of which the Preparatory Class Department and Orientation Program Department strive to do for their student will benefit and help its students a lot. Both parties, the coordinative department and students, will nearby work with each other to improve and develop this program better and better for the next promotion student, actually.

Written By: Mr. Phoeun Sokphan,
Sales and Marketing Student

Luxury Product Conference

Pour un Sourire d'Enfant school had an exceptional conference about Luxury on Wednesday afternoon November 10^th only  Mr. Denis Morisset offered the students a one hour conference with Q&A session.

 

        Mr. Denis Morisset is visiting from France. He is the professor at University Singapore in China and new he is a Director of ESSEC Luxury MBA also. the first time when he is meet all of the students in Pour un Sourire d’Enfant or PSE school who was get some information and look around the school and know some situation about all the students that come there and after that he came to AT building to be join the orientation about Luxury Product together.

Mr.Denis Morisset worked for many years in the luxury industry before working as a university teacher and directing the ESSEC Luxury MBA. He said he had little knowledge of Cambodia but often came to Singapore in China where he also teaches at University

Conference organization

            Thanks to the Luxury Fair that was taking place from November 12th to November 14th in Phnom Penh, 80 students from the Business School as BSH2 (Business high level School) and the BSM2 (Business Medium level School and the Food and Beverage Management School (FBM3) of the French association Pour un Sourire d’Enfant (PSE), were able to enjoy the presence of Mr. Denis MORISSET.

The organizers of the Luxury Fair in Phnom Penh, Mr. Olivier SIEBER, from the Franco-Khmer Chamber of Commerce, and his Excellency Mr. TRAC Thai Sieng, Vice-Governor of the Municipality of Phnom Penh, have kindly arranged this visit with us and also took this opportunity to visit PSE center in Stung Mean Chey.

            Mr. LA Vibol,

Director of the Vocational Training Center, Mr. Ban Vithou, Marketing Instructor, Mr. Anthony Tigé, Business School Advisor, and Miss Eléonore Iriart, Marketing Professor, helped to organize this event at PSE and attended the conference.

About Luxury

             Denis Morisset explained that luxury is not only pricy inaccessible products or services, accessible only to a niche of the population, and that most people can only dream of, it is also a state of mind. It is the taste for beauty in this world and this is present in all of us. It is also what you lack, for example, in business world, time or calm could be a luxury. Cambodia has some unique strength that it should develop for that matter. For example, in the hospitality, Cambodia should identify the little things that are different and make the customers experience true luxury, whether it is through kindness, smile, respect, or related to traditions like Apsara dances, bowing and joining hands for saying thank you or saluting guests, etc.

      

     Denis Morisset also explained that luxury brands, although they are accessible only to a niche of people today in Cambodia, must start building presence here and now. The reason is first, that although, there may be few potential customers, they have a very big purchasing power, and can make events, such as the luxury fair, very successful. He also explained that Cambodia being a small market, it is difficult if not impossible today for luxury brands to have a local presence in the form of offices or stores. So they have to rely on agents, representative or distributors to promote their brands. They have to be very careful about the control of the latest, which should have a very good understanding of the positioning of the brand, to develop a communication and display the products while respecting the value and image of the brand.
             Denis Morisset also explained the importance of branding. He said that even if most people cannot access luxury brand products and services in Cambodia, and if they only buy the counterfeit today, it already means that they have a dream for it. It is also a way to spread the brand names. Once the economy will pick up, people with start getting the purchasing power and those will make the difference between the real luxury brand product and a mere copy, and they will want the original. This phenomenon has already been observed in China where consumers are really crazy for luxury brands.

Comments from a participant

Mr.BanVithou,our marketing instructor, commented that: most students, during the conference were questioning about Luxury brand whether they can be successful in Cambodia, as Cambodian people are poor and are used to counterfeit products and the prices are cheap as well.   These concerns were not answered directly but instead Mr. Denis MORISSET tried to link up with early year of China economic development versus the current Cambodian situation.   Mr. Denis MORISSET clarified that “China was also a poor and very popular country using counterfeit products.  But now Chinese people rather choose to use real luxury brand.”   He reasoned that “China’s economy is better and Chinese are more knowledgeable in term of products, as they have been working hard so they would pamper themselves with quality of products and brand.”

The knowledge that the business school students got from the conference

It was a great opportunity for both teacher and students at PSE to get a feel for the expectation in terms of quality and service expected from international luxury brand and to be exposed to an experienced professional in brand and luxury, We got some knowledge from the conference that Luxury and brand are very important for companies in Cambodia and for people as well. One more thing, we know that people in Cambodia today are poor and are used to counterfeit products and price are cheap as well. So we are so happy having this conference was so good for the students in business school, We hope that next time we will have different conferences that will be as  good as one.

The authors

Mr. DENIS Morisset worked for many years in the luxury industry before working as a university teacher and directing the ESSEC Luxury MBA.

Mrs. IRIART Eléonore, Marketing Professor

Mr. Nil Sambath,student of (BSH2) Business High Level School

            Mrs. Soung Sephan of (BSH2) Business High Level School

            Mrs. Chhoeun Chantha of (BSH2) Business High Level School

            Mr. Prak Chandara of (BSH2) Business High Level School

Reading's Day

Human Resource is the important point for all the countries in the world even though the poor countries, the developing countries, and developed countries are really need Human Resources to develop their own countries, desirably. Therefore, what they can do to help create the core effective Human Resource is to ultimately be increased their Human Resources as much of their perseverance to counter this matter as possible, so the problems are actually considered by the governor, a man or woman controls their programs to help the others. Anyway, to increase and develop the countries, we need to strongly collaborate to encourage the students to love more about reading. As the result, PSE, a Non-Profit Organization, made an important meeting of all the  relevant team management to joint altogether in purpose to make a good decision of setting this program, Reading's Day in PSE, successfully.

The event was established on Thursday, December 16, 2010 for the whole day for PSE students totally around 4,000 students included general knowledge students, preparatory class students, vocational training students, and some external school students, but under the management and support from PSE, were satisfactorily invited to this ceremony.

However, in order to get it launched, we, the team management and valuable colleagues, worked so hard and collaborated with the involved organization and private sector to request some helps namely: Sunthi Volunteer Association (SVA), Room to Read (RtR), Soutien à l’initiative Privée pour l’Aide à la Reconstruction (SIPAR), Asia Foundation Association, Golden Dragon Pringting House, and Khmer Composer Association, etc. to join in the feast because they are the main kind supporters supporting many different book not only national books but also international books, which have seperated through the age and preference. Likewise, PSE has successfully invited some well-known people who are specialized in writing and composition to attend in the ceremony to be guest speaker at SPL stage to present and support Khmer Literature that is remained from our magnificent old generation to expand its reputation to all the next generation in the as we are the children of curving stone family who built the beautiful and wonderful temples.

The Reading Ceremony started opening its launch at the early morning at 7: 00 am and finished working at 6:00 pm in the evening. It was started in PSE side, old land. The side of PSE contained many thousand of people who joined in the program. PSE has also created some procedures to set as the criteria for the students for those who wanted to buy some books exhibited that all the students could have enough access to buy some books of which they have already set for their purpose unless they have enough coupons to buy. As the program set, there were so many booths in PSE, which had constructed and decorated before a day of the ceremony arrived namely: game booth, setting for the student to play in order to get coupon adequately, painting booth, gathering many PSE student's paintings to show about their drawing that related to the reading concept, book booth, containing many different kinds of books that could satisfy to various favorite.

Meanwhile, the Vocational Training Center has smartly used this occasion to promote its schools to many students who are going to study in skill training; whereas, the procedure of promoting its self was that all the students had to visit the booth exhibition to understand about the skill set in Vocational Training Center (VTC) and then they had to smartly answer all the questions catch up randomly by themselves. Thus, if they could answer correctly, they would get the rewarded coupon to buy whatever books they preferred depended on their coupon.

Otherwise, in the evening around 3 o'clock, the student had to join some programs remained at SPL stage to watch some concerts, dramas, dancing shows, group bands, and some magics performed by PSE students that they had seriously prepared and rehearsed before they expressed their natural talented performance.

Thereafter, once the student performance had finished, we also had some entertainments by dancing altogether at SPL side until the ceremony closed, so many students were really enjoyed with that because they all had bought favorable books to keep to read at home, happily.

Consequently, to enable the student of PSE to love reading and try to make it as the habit, PSE had completely done some strategies to inspire all its students to enlarge their knowledge through reading and lobby them to take it into account about the advantages of reading that many successful people throughout the world had prosperously done and kept as the history or evidence for human being, helpfully.

Written By: Mr. Phoeun Sokphan,
Sales and Marketing Student